Business System Analyst

• Collaborate with the product manager to understand and refine the strategic direction for your team’s products.
• Work hand‑in‑hand with the Lead Product Owner to prioritize feature requirements and review user stories.
• Engage directly with customers to uncover their needs, anticipate future expectations, and translate insights into clear product requirements. You will also prepare and deliver presentations, demos, and workshops.
• Take full ownership of your team’s products within the scrum environment - from breaking down features into technical requirements, through backlog management, to acceptance testing of deliverables.
• Oversee the entire product lifecycle by working closely with engineering leaders responsible for day‑to‑day development activities.
• Produce customer‑specific documentation such as process flows, functional specs, use cases, requirements documents, and configuration questionnaires.
• Collaborate with internal stakeholders including Marketing, Legal, and Security teams.
• Support customers after rollout, helping them adopt and effectively use the product.

• A degree in an IT‑related field or equivalent experience, along with at least 3 years in a business systems analyst or product owner role within an enterprise environment.
• Solid understanding of agile methodologies, modern product management practices, and product design concepts; experience with JIRA or Polarion is highly valued.
• Excellent communication, interpersonal, and collaboration skills.
• Ability to influence and drive outcomes without formal authority, working effectively with cross‑functional teams.
• Strong organizational and project management abilities, including handling multiple initiatives in a fast‑paced, multi‑project environment.
• Willingness to travel internationally (up to 15%).
• Comfort working across global time zones.
• A good grasp of the technical foundations of transaction‑processing systems (e.g., lottery engines, core banking platforms, fintech solutions) is a significant advantage.

• Employment contract
• Bonus system
• Medical care
• Hybrid model of work

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.