MS 365 CRM Dynamics Consultant

Hays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market.
Join the group of 500 satisfied Contractors working for Hays’ clients!
For our Client we are currently looking for Candidates for the position of:

MS 365 CRM Dynamics Consultant

100% remote
Job type: B2B (with Hays Poland)
Length: long-term cooperation


What You will be doing:

• Lead the configuration, customization, and deployment of Dynamics 365 CRM solutions (Sales, Customer Service, Marketing, or related modules). 
• Translate business requirements into detailed solution designs that leverage out-of-the-box functionality and custom development where needed. 
• Develop custom plugins, workflows, Power Automate flows, and integrations using Power Platform and Azure components. 
• Design and implement integrations with external systems via APIs, middleware, or data pipelines. 
• Customize forms, views, dashboards, and reports to optimize user experience and data visibility. 
• Conduct system testing, user training, and post-deployment support to ensure seamless adoption. 
• Work closely with business analysts, data engineers, and developers to ensure data consistency and integration across platforms. 
• Apply strong hands-on technical skills to troubleshoot and optimize existing CRM environments. Document configurations, processes, and technical specifications for ongoing maintenance and governance.

What we expect from you:

• 5+ years of hands-on experience implementing and customizing Dynamics 365 CRM or Power Platform solutions. 
• Proficient in Dynamics 365 modules such as Sales, Customer Service, or Marketing. 
• Strong knowledge of customization and configuration, including entities, forms, business rules, workflows, and security models. 
• Skilled in developing custom code using C#, JavaScript, and Power Automate. 
• Experience integrating Dynamics CRM with external applications using REST APIs, Azure Logic Apps, or middleware tools. 
• Familiarity with Power Apps, Power BI, and Dataverse. 
• Solid understanding of CRM data models and relational data design. 
• Experience working in Agile delivery environments. 
• Excellent communication and stakeholder management skills. 
• Microsoft Certified: Power Platform Functional Consultant Associate or Dynamics 365 certification preferred. 

What will you get:

• Long-term cooperation with the client implementing projects for the largest players in the banking, insurance, telco and more sectors
• Standard benefits - preferential rates for LuxMed and Multisport packages
• When you choose to work via Hays, you also get the opportunity to work for many of Hays' other leading clients in the future

What will the recruitment process look like:

1. Your CV will be verified by Hays Recruiter
2. Recruiter will contact you by phone - a 15-minute conversation about the project and your experience
3. Technical conversation with the client - online meeting (1h)
4. Offer
5. Welcome to the project!

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.