Salesforce Solution Owner

What we expect

• University degree (Bachelor’s or Master’s) in Information Technology, Computer Science, Business, Economics or related field — or equivalent through relevant professional experience.
• At least 3 years of hands-on experience with Salesforce Service Cloud.
• Proven background in designing and implementing business processes.
• Familiarity with Agile methodologies and development practices.
• Prior involvement in change or transformation projects.
• Previous exposure to customer service environments is a plus.
• Excellent command of English, both spoken and written.
• Strong understanding of Salesforce Service Cloud architecture.
• Ability to translate business needs into functional and technical solutions.
• Analytical mindset and willingness to take a hands-on approach.
• Excellent interpersonal and stakeholder management skills.
• Basic knowledge of project management principles.
• Detail-oriented, results-driven, and proactive.
• Comfortable working in cross-cultural, distributed teams.
• Enthusiastic about process improvement and digital innovation.
• Readiness to travel when required.

Employment agency entry number 47

this job offer is intended for people over 18 years of age